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Modern Dining Furniture.
Real concern for all of us so, next time you feel like
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Exchange & Return
A WORLD WORTH SEEING
Framing Glamorization at the Instant of Putting on Eyewear.
It Marks the Beginning of Self-expression, It Marks the Continuation of Personal Style.
Modern Dining Furniture.
Real concern for all of us so, next time you feel like
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YOUR QUESTIONS
1. What is longsightedness?
Longsightedness is a natural and irreversible change in eyesight that can affect anyone, men and women alike, from the age of 40.
Because the crystalline lens, the eye’s natural lens, loses its elasticity, it becomes more difficult to focus.
Longsighted people have blurred vision close up (less than 60 centimeters), which is particularly difficult for reading – unless you have glasses that correct your sight properly.
2. How do I return my order?
You have 30 days from receipt of your order to make a return. The product must be returned in perfect condition, in its original packaging, and with all the elements received: glasses, box, and case.
Please note that return shipping costs will be borne by us and krooway will be responsible for any expenses incurred outside of the product.
3.krooway 's guarantee conditions
All items sold by krooway come with a guarantee.
If, within two years of purchase, an krooway product suffers damage that is not the result of improper use, krooway will replace it or refund the purchase price.
Please note that if the pair has been handled by a third party, it will lose its guarantee. For exact terms and conditions, please refer to our General Terms and Conditions.
If you wish to benefit from the guarantee, you will need to provide proof of purchase (order reference for a purchase from the krooway website; receipt for a purchase in a store), take photos of the damaged part and contact our Happy Customer Service by sending an email to: kroowayglasses@gmail.com
4.How long does it take to prepare my order?
In general, all orders placed before noon on a working day are dispatched the same day, except in cases of force majeure. Otherwise, they will be shipped the following day, if this is a working day. Orders placed on Friday afternoon will be dispatched the following Monday.
Need help?
Office : 5F, Building 1, No.119, Haoxin Road, Louqiao Street,
Ouhai District, Wenzhou City, Zhejiang Province, P.R. China
Email : market@krooway.com
Mon. - Fri. 7:00 AM - 1:00 AM next day (PT)
Sat. - Sun. 5:00 PM - 1:00 AM next day (PT)
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